OUR DISCORD SUPPORT CHANNEL
Our assistance is on Discord Channel https://discord.gg/TwZAKmS
Leave a message on #help-assistance channel with a generic description of issue, we’ll reply as soon is possible (Usually we reply from 10 to 18 UTC time monday-friday) with a private message.
Note to access on discord channel is required registration that will ask email and subscription number. You can find this information into the new “My Account” page